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Remote working, automation, the great reset, diversity and inclusion, lifelong learning and more. Futurist Jacob Morgan chats with Tony Chapman about what this means to you.

In a world where businesses and careers face intense competition and rapid change, talent and passion can give you the advantage.

But how do you keep in step with these changes?

Tony Chapman sits down with best-selling author Jacob Morgan. 300,000 people subscribe to Morgan’s newsletter, and his opinions are sought by the leaders of Fortune 500 companies, as well as individuals who are driven to shape their careers.

Diving into the topic of employee experience, Morgan tells Chapman that most organizations focus on the wrong things. Instead of changing their core workplace practices, business leaders have offered up free food, hot yoga, and cool workspaces in hopes of making and keeping employees happy. But that’s not what the employee experience is really about, explains Morgan. He feels corporate culture, mentorship and emotional intelligence should be more of a focus — these are the things that make employees feel valued and create loyalty.

Morgan further talks about how the ‘Great Resignation’ is actually the ‘Great Opportunity’ for employees. Organizations are being forced to become the companies they say they are. He urges leaders to invest in people and help them become not just better employees, but better people. He also says people should to become perpetual learners. There are many platforms where you can learn anything you want to, he says, urging people to take their learning into their own hands.

When it comes to creating diverse teams, Morgan and Chapman talk about the need for upfront and transparent conversations with employees who may be qualified for the next promotion, but don’t fit the diversity strategies of the organization. Communication is critical, Morgan says, and explaining why diversity matters can help set expectations.

In this episode, listeners will:

  • Learn why the future of work will belong to individuals who embrace change, are willing to continuously learn, and can work collaboratively.
  • Get advice for organizations on how to attract and retain the employees who matter most to them.
  • Learn how to communicate and embrace change as AI and automation populate the workplace.

Tony Chapman created the Chatter That Matters podcast to counter the storm of negativity and impossibility with true stories of ordinary people who do extraordinary things. He chats with Olympians, Advocates, Celebrities, Leaders, and people who battled what seemed like insurmountable odds.

In doing, listeners find life lessons that inspire all of us to do more and to be more, to help us get to where we need, want and deserve to go. RBC is the presenting sponsor.

To listen to this show, go to, download Chatter That Matters at I Heart Radio (or wherever you get your podcasts), or tune in Fridays at noon to these radio stations:

  • Newstalk 1010, Toronto
  • CFRA 580 Ottawa
  • CJAD 800 Montreal
  • CJBK 1290 London
  • Newstalk 610 St. Catharine’s
  • CKLW 800 Windsor
  • CKFR 1150 Kelowna
  • CFAX 1070 AM Victoria
  • Or Fridays at 8 p.m. on BNN Bloomberg CFTE 1410 Vancouver